Helping America's most vulnerable.

FAQs

What is Volunteers of America?

Founded in 1896 by Ballington and Maud Booth, Volunteers of America is a national, nonprofit faith-based organization whose mission is to "reach and uplift" all people. To that end, we provide a wide-ranging variety of local human service programs, with opportunities for individual and community involvement. One of the nation's largest nonprofit providers of quality affordable housing for families, seniors and people with disabilities, we have 40 affiliates across 46 states nationwide, and assist more than 2.5 million people annually.

What is the focus of Volunteers of America Northern California & Northern Nevada?

Founded in 1911, the Volunteers of America Northern California & Northern Nevada affiliate serves our diverse communities' must vulnerable members, including abused and neglected children, at-risk youth, seniors, people with disabilities, the mentally ill, homeless individuals and families, and those recovering from addictions.

The goal of our Board, staff and volunteers is to give people in need the opportunity to rebuild their lives and achieve permanent self-sufficiency. To that end, we are dedicated to the development and operation of broad-based human service programs for people of all faiths and cultures, in all stages of their lives, and in all aspects of need.

Helping others help themselves restores dignity, self-respect and hope. Connecting people to what they need, when they need it, makes Volunteers of America a valuable and caring community resource.

With a name like "Volunteers of America," is your organization solely made up of volunteers?

The name Volunteers of America was selected when the national organization was founded in 1896. It signified that the organization was comprised of people who voluntarily chose to help others. Today, the services of the Volunteers of America Northern California & Northern Nevada are delivered through a combination of almost 300 paid professional staff, as well as some 400 community volunteers. While we do offer a variety of volunteer opportunities within our organization, we are not a clearinghouse for community-wide volunteer opportunities.

For current employment opportunities with Volunteers of America Northern California & Northern Nevada, see employment opportunities.

How are Volunteers of America programs funded?

We rely on many sources to fund our work. Private support in the form of contributions from individuals is very important. In addition, we seek support from corporations and foundations. In some cases, such as for low-income housing, we charge a fee for services, according to ability to pay. We also receive funds from federal, state and local government to provide services.

How can the public be sure that the money Volunteers of America raises goes to help people in need?

We are very proud of the fact that more than 88 cents of every dollar spent by Volunteers of America goes directly to services for individuals, families and communities. Our financial records — and those of our national office — are audited annually by a certified public accounting firm. In addition, we voluntarily disclose information about our finances and operations to various charitable oversight agencies that report to the public. Volunteers of America meets the BBB Wise Giving Alliance's Standards for Charity Accountability and is a proud member of GuideStar. To learn more about GuideStar or review our records, please Click Here.

How can I donate to Volunteers of America?

Volunteers of America Northern California & Northern Nevada relies on the generosity of community members to help serve those in need. To become one of our "angels," please see our Give a Gift page.

Is Volunteers of America a religious organization?

Yes. Volunteers of America was established by Christian social reformers Ballington and Maud Booth, who defined our mission as "to reach and uplift all people." We accomplish this goal through a comprehensive approach to ministering to the "whole person" — to an individual's physical, emotional and spiritual needs.

Though we are an organization founded on Christian values, our programs and employment opportunities are available to all people, without regard to religion, race, color, creed, sex, marital status, physical or mental disability, age, national origin or ancestry, sexual orientation, or any other consideration made unlawful by federal, state or local laws.

Is Volunteers of America associated with a church?

Volunteers of America is, itself, a church. We are not formally affiliated with any other church.

How can I assist Volunteers of America?

Whether you're interested in donating funds, services or your time, please see Giving to Volunteers of America. To volunteer, see our volunteer opportunities page, or e-mail Volunteers of America
Anamaria Bankert, Community Relations Associate,at abankert@voa-ncnn.org, or give us a call at 916-265-3966. We look forward to hearing from you.