Heather Bolen is the Community Administrator for Sierra Manor One and Two in Reno, overseeing 187 units of affordable senior and disability housing. What sets Heather apart is her dedication to helping those in need. “I love that we are providing affordable housing for those who so desperately need it,” she says, highlighting the importance of her work as the Baby Boomer generation continues to age. Heather’s journey with VOA began after researching the organization. “When I researched VOA and found out everything they do, everything they stand for, and how long they’ve been around, I felt like this was a company I…

Meet Steve Orwig, a dedicated Case Manager at the Mather Family Transitional Program, whose journey into social services began with a background in criminal justice. Steve initially worked as a probation officer and held various roles in law enforcement, but his true passion was discovered when he joined Volunteers of America over ten years ago. Steve is known for his signature tie-dye shirts, which serve as an icebreaker for children in the program. “Tie-dye is an easy drawing for kids who are having some issues, crying, whatever. They see the tie-dye and they’re just, ‘Oh my God, that looks so…

Melissa Amaro, an Intake Screening Specialist for Supportive Services for Veterans and Families, exemplifies dedication and compassion in her role. At the front desk, she is often the first point of contact for veterans seeking assistance, offering a warm welcome and crucial support. “I greet everybody that walks through the door,” she says, highlighting the importance of making individuals feel valued from the moment they enter. Melissa values the sense of community her work fosters, finding immense satisfaction in helping individuals rebuild their lives. “It’s really good to feel that…sense of local community and being able to help people.”  Her journey…

Kareem Oneal has served in three VOA positions since joining the team two years ago. He started as a Support Staff member at the Nevada Cares Campus. After three weeks, he was promoted to Diversion and Intake Specialist at the Nevada Cares Campus. Now, Kareem is the supervisor for Reno Works, a workforce development program in partnership with the City of Reno that helps people experiencing homelessness secure employment and, ideally, obtain housing. Kareem has lived experience and shared, “I believe that I’m at VOA because of the past that I’ve had struggling with drugs and alcohol and my drug…

Volunteers of America has received a renewed grant from The Home Depot Foundation to support Guard and Reservist service members lacking VA benefits.